Support

How do I get more dances?

Every dance is fueled by coins. You can earn coins weekly with a subscription, or buy them one-time as a coin pack that never expires.

Weekly subscriptions: Starter ($4.99/wk), Creation ($9.99/wk — try your first week for $2.99), Advanced ($14.99/wk), Elite ($19.99/wk), or Prestige ($69.99/wk). Higher tiers grant more coins per week.

One-time coin packs: A $2.99 Starter Pack is available once per Apple ID, plus refill packs at $2.99, $7.99, $17.99, $39.99, and $99.99. None of them expire.

Existing subscribers on legacy plans (Plus, Pro Weekly, Pro Monthly, Pro Yearly, Lite, Creator) keep their plans without changes.

How long does a video take to generate?

Most videos are ready in 3–5 minutes. Generation time depends on server load. You can lock your phone — a notification will fire when your video is ready.

Do purchased coins expire?

No. Coins from one-time packs are yours forever. Subscription coins refresh on each weekly renewal.

How do I cancel my subscription?

Open the Settings app on your iPhone, tap your name at the top, then Subscriptions. Find Danceify and tap Cancel. You'll keep access until the end of your billing period.

How do I restore purchases?

In the app, go to Settings and tap "Restore Purchases". This will recover any subscriptions or credit packs tied to your Apple ID.

Can I delete my data?

Yes. Sign-up is optional in Danceify — most users are anonymous and identified only by a random app-generated ID. To request deletion, email us at danceify.app@gmail.com. For email-signed-in users, send the request from the account email. For anonymous users, include the app-generated user ID shown in the app's Settings page.